How It Works
To Order
To Order
Orders close each Tuesday at 5pm. If you miss the cut-off, contact us — we may still help if stock is available, otherwise your order will roll into the next week.
Payment & Subscription
Payment & Subscription
Order online and pay by credit or debit card. Choose “Subscribe” for weekly deliveries. Subscriptions can be paused or cancelled before Tuesday 5pm.
Delivery
Delivery
We deliver to more than 30 suburbs across Victoria every week. Free delivery in Melbourne CBD and nearby suburbs, $10 for outer suburbs. You’ll receive an SMS with delivery details and an estimated time.
Enjoy Your Meals
Enjoy Your Meals
Meals last up to 3 days in the fridge or 3 months in the freezer. Our BPA-free, microwave-safe containers make reheating simple. Heat from frozen for 5–6 minutes, or thawed for 2–3 minutes.
Frequent asked questions
How long do meals last?
The meals will arrive fresh.
Fridge Hold: 3-5 days (below 4°C)
Freezer Hold: 3 months (below -18°C)
How does it work?
8 meals per week
If you order over 8 meals = some repeats (e.g. 10 meals = 2 each of 4 dishes)
Add meal preference notes in the comments when you order if you want subscription.
Healthy, Fresh & Convenient — Every Week
Take the stress out of mealtime with Meal Fresh Kitchen.
When you subscribe, you’ll enjoy chef-prepared meals delivered to your door every week or fortnight.
Subscriptions give you ten percent off every order, no lock-in contracts, and complete flexibility to pause, change, or cancel before Tuesday at 5 pm.
Start your subscription today and enjoy fresh meals without the hassle of shopping, cooking, or cleaning.
Take the stress out of mealtime with Meal Fresh Kitchen.
When you subscribe, you’ll enjoy chef-prepared meals delivered to your door every week or fortnight.
Subscriptions give you ten percent off every order, no lock-in contracts, and complete flexibility to pause, change, or cancel before Tuesday at 5 pm.
Start your subscription today and enjoy fresh meals without the hassle of shopping, cooking, or cleaning.
Frequently Asked Questions
Where do I select the subscription option?
You can choose the subscription at the final step in the cart.
Simply add your meals, enter your postcode, and then select weekly delivery to activate your savings.
Do you offer subscriptions?
Yes, subscriptions are available for both weekly deliveries.
How does the subscription work?
Once you set up your subscription, your first order will arrive on your chosen delivery day.
That same order will continue to arrive automatically on a weekly basis until you make changes.
When is payment debited?
Payments are automatically processed every Wednesday.
Depending on your selection, your billing cycle will run every seven or fourteen days.
What payment methods do you accept?
Subscriptions can be paid for by credit card, debit card, or direct debit.
How do I modify my recurring order?
To make changes, log in to your account and click Manage Subscription.
Adjustments must be made before Tuesday 5pm as that is when orders are processed.
How do I skip a delivery?
You can log in to your account, go to upcoming orders, and select skip.
Alternatively, you may contact us and our team will assist you.
I changed my delivery window but my account still shows the old time. How do I fix this?
When you set up your first subscription, the delivery window and mobile number become locked in.
To update these details, please contact us.
How do I cancel a recurring order if payment has already been processed?
If your payment has already been processed, canceling through your online account will not stop that order.
Please contact us so we can help.
How do I cancel my subscription completely?
Log in to your account, go to Manage Subscription, select Manage this subscription, and then click Remove item at the bottom of the page.
Be sure to remove all items so that you are not charged for any remaining products.
If you prefer, you can contact us and we will cancel the subscription for you.
Will my order be delivered on a public holiday?
No. Deliveries do not occur on public holidays. Instead, your order will arrive the following day.
For example, if Monday is a public holiday, your delivery will be made on Tuesday.
Can I use a promo code with my recurring subscription?
Promo codes cannot be applied to recurring subscriptions.
If you would like to take advantage of a promotion, you can skip your subscription for that week or fortnight, place a one-time order, and apply the code at checkout.
Why do you offer subscriptions?
Our goal is to make healthy eating easy. With a subscription, you never have to worry about weekly cut-offs or last-minute meal planning.
You will always have fresh meals ready to go, saving you valuable time.
Subscriptions also help you save money by reducing food waste and cutting back on expensive takeout, which can cost up to three times more than a prepared meal.
Where do I select the subscription option?
You can choose the subscription at the final step in the cart.
Simply add your meals, enter your postcode, and then select weekly delivery to activate your savings.
Do you offer subscriptions?
Yes, subscriptions are available for both weekly deliveries.
How does the subscription work?
Once you set up your subscription, your first order will arrive on your chosen delivery day.
That same order will continue to arrive automatically on a weekly basis until you make changes.
When is payment debited?
Payments are automatically processed every Wednesday.
Depending on your selection, your billing cycle will run every seven or fourteen days.
What payment methods do you accept?
Subscriptions can be paid for by credit card, debit card, or direct debit.
How do I modify my recurring order?
To make changes, log in to your account and click Manage Subscription.
Adjustments must be made before Tuesday 5pm as that is when orders are processed.
How do I skip a delivery?
You can log in to your account, go to upcoming orders, and select skip.
Alternatively, you may contact us and our team will assist you.
I changed my delivery window but my account still shows the old time. How do I fix this?
When you set up your first subscription, the delivery window and mobile number become locked in.
To update these details, please contact us.
How do I cancel a recurring order if payment has already been processed?
If your payment has already been processed, canceling through your online account will not stop that order.
Please contact us so we can help.
How do I cancel my subscription completely?
Log in to your account, go to Manage Subscription, select Manage this subscription, and then click Remove item at the bottom of the page.
Be sure to remove all items so that you are not charged for any remaining products.
If you prefer, you can contact us and we will cancel the subscription for you.
Will my order be delivered on a public holiday?
No. Deliveries do not occur on public holidays. Instead, your order will arrive the following day.
For example, if Monday is a public holiday, your delivery will be made on Tuesday.
Can I use a promo code with my recurring subscription?
Promo codes cannot be applied to recurring subscriptions.
If you would like to take advantage of a promotion, you can skip your subscription for that week or fortnight, place a one-time order, and apply the code at checkout.
Why do you offer subscriptions?
Our goal is to make healthy eating easy. With a subscription, you never have to worry about weekly cut-offs or last-minute meal planning.
You will always have fresh meals ready to go, saving you valuable time.
Subscriptions also help you save money by reducing food waste and cutting back on expensive takeout, which can cost up to three times more than a prepared meal.
Ready to Save Time and Eat Better?
With Meal Fresh Kitchen subscriptions, healthy eating is simple, affordable, and stress-free.
Fresh, chef-prepared meals arrive at your door every week, leaving you with more time and energy for the things that matter most.
Store meals in the fridge or freezer right away.
Heat in our microwave-safe, BPA-free containers or transfer to a plate if you prefer.
Super simple! Peel back the film for air release and microwave for 2 minutes if fresh, or 5-6 minutes if frozen.
Give it a quick stir, heat for another minute if needed, and you’re ready to enjoy.
Always remember to remove any sauce containers before heating up your meal.
Are containers safe & eco-friendly?
BPA-free and microwave-safe
Recyclable polypropylene
Strong, reusable — great for leftovers, storage, or even planting herbs!
Meal Fresh by Otao Kitchen takes the hassle out of healthy eating by delivering fresh, nutritious meals to your door.
Our chefs prepare delicious, balanced meals so you can enjoy healthy food without the stress of shopping, cooking, or planning.
Meal Fresh by Otao Kitchen takes the hassle out of healthy eating by delivering fresh, nutritious meals to your door.
Our chefs prepare delicious, balanced meals so you can enjoy healthy food without the stress of shopping, cooking, or planning.
Why choose Meal Fresh Kitchen?
Fresh, chef-prepared meals each week
Balanced nutrition and variety
No lock-in contracts – order when you want
Flexible meal sizes and subscriptions
