Privacy Policy

Meal Fresh Kitchen AU Pty Ltd ("we", "us", "our") is committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

1. What information we collect

We may collect personal information including:

• Name
• Contact details (phone number, email address, delivery address)
• Payment information
• Order history and preferences
• Dietary requirements or health-related information you choose to provide
• Feedback and communications with us

2. How we collect information

We collect personal information when you:

• Place an order
• Create an account
• Contact us via phone, email, or website
• Subscribe to updates or marketing
• Interact with our website or social media

3. Why we collect and use your information

We use your information to:

• Process and deliver your orders
• Communicate with you about your orders
• Provide customer support
• Improve our products and services
• Send updates, promotions, or menu changes (you can opt out anytime)
• Comply with legal obligations

4. Disclosure of personal information

We may share your information with:

• Delivery partners and logistics providers
• Payment processors
• IT and service providers
• Regulatory authorities if required by law

We do not sell your personal information.

5. Data security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.

6. Access and correction

You may request access to or correction of your personal information by contacting us using the details below.

7. Marketing communications

You can opt out of receiving marketing communications at any time by following the unsubscribe link or contacting us.

8. Cookies and website data

Our website may use cookies to improve your experience and analyse website traffic.

9. Third-party links

Our website may contain links to external sites. We are not responsible for their privacy practices.

10. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

11. Contact us

If you have any questions or concerns about this Privacy Policy, please contact us